Please note that effective 12 April 2022, the following status codes A1, B, G, G1, I and J have been disabled for update. Should you wish to update your consumer records to reflect these status codes, please forward the relevant supporting documents to DHSupdates@ncr.org.za. To effect the update, please refer to the NCR Circular 02 of 2022 for guidance.

Circular.

Please note that the Debt Help System will be unavailable on the 25th of May between 22:00 and 02:00 due to necessary maintenance.
WELCOME TO THE DEBT RELIEF PORTAL System LogIn
Only Debt counsellors have access to this application.

If you have any questions please contact the NCR
The National Credit Regulator (NCR) was established as the regulator under the National Credit Act 34 of 2005 (the Act) and is responsible for the regulation of the South African credit industry. It is tasked with carrying out education, research, policy development, registration of industry participants, investigation of complaints, and ensuring enforcement of the Act.

The Act requires the Regulator to promote the development of an accessible credit market, particularly to address the needs of historically disadvantaged persons, low income persons, and remote, isolated or low density communities.

The NCR is also tasked with the registration of credit providers, credit bureau and debt counsellors; and enforcement of compliance with the Act.

Registration of Debt Counsellors
The Act makes provision for the registration of debt counsellors which have complied with all the provisions of The Act and satisfied the training requirements of the NCR.

Debt counsellors will conduct independent enquiries into consumers financial circumstances and make recommendations to the courts concerning debt restructuring and suspension of reckless credit agreements.